Careers

Category:
AV Installation Technician
Location:
Rock Hill (South Carolina)

 

Title: AV Integration Technician – Tier I, II and III

Department: Operations

Work hours:  Between the hours of 7:00am-6:00pm

Employment Status:  Tier I and II – Non-exempt, Tier III – Exempt

Location:  Varies

MAJOR RESPONSIBILITIES AND DUTIES

Tier I

1.     Work with Lead Field Engineer to complete all phases of installation projects.

2.     Tasks including rack assembly, equipment placement and equipment mounting are to be performed in accordance with system diagrams, both in-house and on-site.

3.     System cabling is performed in accordance with system diagrams, both in-house and on-site.

4.     Termination is performed in accordance with system diagrams, both in-house and on-site.

5.     Equipment external to racks is installed and custom panels or products are fabricated as directed by Lead Field Technician or Sales Engineer.

6.     Assigned tasks relating to job site work are maintained in an organized and clean manner.

7.     Assigned tasks are regularly completed within the budgeted time, & performed to meet or exceed quality standards established at SKC.

8.     Provide feedback to facilitate improvements to the installation process.

9.     Provide any other support to ensure SKC operates up to standards on a daily basis.

10.  General knowledge of construction & AV industry.

11.  Ability to read schematic diagrams and building drawings.

12.  Provide any other support to ensure SKC operates up to standards on a daily basis.

 

Tier II (all of level I requirements plus)

  1. Ability to lead mid-level projects.
  2. Develop project plan & execute within time goals & quality standards for project.
  3. Ability to problem solve in order to keep project on time and budget.
  4. Ability to work with clients on system functionality and project issues and planning. 
  5. Document project changes and communicate back to project management, provide all documents at close of project.
  6. Control system knowledge, Audio DSP1.
  7. Ability to train employees and clients on room systems. 

Tier III (all of level I and II requirements plus)

1.     Work with Lead Field Engineer to complete all phases of installation projects.

2.     Tasks including rack assembly, equipment placement and equipment mounting are to be performed in accordance with system diagrams, both in-house and on-site.

3.     System cabling is performed in accordance with system diagrams, both in-house and on-site.

4.     Termination is performed in accordance with system diagrams, both in-house and on-site.

5.     Equipment external to racks is installed and custom panels or products are fabricated as directed by Lead Field Technician or Sales Engineer.

6.     Assigned tasks relating to job site work are maintained in an organized and clean manner.

7.     Assigned tasks are regularly completed within the budgeted time, & performed to meet or exceed quality standards established at SKC.

 

8.     Provide feedback to facilitate improvements to the installation process.

9.     Provide any other support to ensure SKC operates up to standards on a daily basis.

10.  General knowledge of construction & AV industry.

11.  Ability to read schematic diagrams and building drawings.

12.  Ability to lead mid-level projects.

13.  Develop project plan & execute within time goals & quality standards for project.

14.  Ability to problem solve in order to keep project on time and budget.

15.  Ability to work with clients on system functionality and project issues and planning. 

16.  ocument project changes and communicate back to project management, provide all documents at close of project.

17.  Control system knowledge, Audio DSP1.

18.  Ability to train employees and clients on room systems. 

19.  Lead technician on highest level of AV systems.

20.   Possesses advanced control system knowledge & audio DSP II (ability to write audio code and take existing code & produce quality improvements).

21.  Expert level in trouble shooting AV systems.

22.  Skills to make system changes & problem solve on an expert level.

 

23.  Ability to provide expert level training.

24.  Ability to provide the highest level of leadership & controlling situations in a high stress environment. 

25.  Provide any other support to ensure SKC operates up to standards on a daily basis.

ENVIRONMENT

Work Environment

SKC Communication Products, LLC promotes from within and strives to recognize each associate’s individual talents. SKC believes that our associates are our company’s most valuable asset. Consequently, SKC enjoys low turnover, promotes from within and fosters a strong team atmosphere. SKC offers a business casual environment, and we encourage our employees to be creative and enjoy the time they spend at work.   

The work environment characteristics may involve dust and decibel levels over 90DB. Equipment will be provided for the safety of the employee at all times.

Special Physical Requirements.

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The employee must be able to regularly lift 25 pounds and occasionally lift 75 pounds. Specific vision acuity requirements include close vision, depth perception, and color recognition. This person will frequently be required to be on step ladders up to 12’ and extension ladders to 26’. Occasional use of a man-lift up to 40’ will also be required.

Travel

 

75-90%

QUALIFICATIONS

 

Education

 

College/Technical degree preferred

 

 

 

Experience

 

Level 1     0 + years.

 

Level II     2 + years

 

Level III    5+ years

 

General Qualifications

Ability to analyze customer situations, make decisions and solve problems under pressure.  Ability to work with a high degree of accuracy and detail.  Basic numeric skills.  Ability to maintain positive working relationships with management, co-workers, clients and vendors.  Ability to communicate effectively face-to-face, in groups, and via telephone and written communication.  Ability to travel.  Ability to sit for long periods of time entering computer data, researching leads, and telephone communication (up to eight (8) hours).  Ability to be detail oriented, work without supervision and must be available during working hours.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, knowledge, skills and abilities required of individuals so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

It is the policy of SKC Communication Products, LLC to hire and retain individuals based upon their relative merits, abilities, experience, ambition and availability to best serve the public interest without regard for factors such as race, color, gender, religion, creed, national origin, age, sex, marital status, sexual orientation, disability, political affiliation or belief in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination and all other terms and conditions of employment.  All policies, practices and actions taken will conform to applicable State and Federal laws, and all employment processes will be in accordance with Equal Employment Opportunity and Affirmative Action guidelines and the Americans with Disabilities Act.

SKC Communication Products, LLC (SKC) is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other characteristic protected by law.

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