Archives

Discover SKC Twist-Hybrid Environments

SKC Twist gives our customers the unique opportunity to deploy Twist as a video conferencing solution in a hybrid environment. An SKC Twist hybrid deployment spans the gap between on- premise and cloud while providing the best-of-both-worlds functionality to the end-user. Run the Twist software in both the cloud and one or more local data […]

SKC Tech Summit

SKC’s annual Tech Summit kicked off September 17th at the Kansas City Convention Center with internal meetings and a networking event with our manufacturers at Johnny’s Tavern that evening. Thursday, September 18th was a long day; we learned so much valuable information from many of our manufacturers. After that, we had a team-building event that […]

It’s Here: SKC Twist

I am very excited today to announce SKC Twist.  Announcing Twist feels like when I experienced the births of my four kids, and it is truly a labor of love.  The entire team at SKC that has been involved with the design, development, testing and finally,  deployment of Twist has been many and I would […]

Avaya Single Point of Contact

Whether you’re working with SKC to recast your maintenance, renewals, or ensure that new equipment is covered under Avaya’s Support Advantage Maintenance Model, Avaya Enterprise customers have the ability to customize their Support Advantage package to optimize its value.  Avaya Enterprise customers are able to maximize maintenance value by selecting additional coverage from a list […]

FYI: Call Centers

If the call center you work at is like most call centers, (don’t think I’m picking on you, there are a lot of you!)  You may not know that with the latest Avaya Communications Manager upgrades, there are  new and old features that are now entitlements. Most of the time, the main system is upgraded […]

Congratulations, Plantronics!

Earlier this week, it was announced that Plantronics was named 2013 Winner of Secretary of State’s Award for Corporate Excellence. This honor was given to them for corporate citizenship, exemplary employment practices, environmental stewardship and innovative business practices.  Plantronics President and CEO, Ken Kannappan, was recognized by John Kerry, the United States Secretary of State, […]

A Lo-Tech Girl in a Hi-Tech World

When it comes down to it, there is no way to ignore that technology is the way of the future. For years, while I was constantly connected to my computer and cell phone, all I wanted to do was be out of reach. I found technology to be a nuisance more than anything because I […]

Hands On The Wheel

In recent years,  it has become increasingly evident that using a mobile device while operating an automobile is extremely dangerous. States have begun passing laws to combat this trend, but it has been a slow process. Only 12 states and Washington D.C. have passed laws prohibiting the use of hand-held cell phones while driving, but […]