Our Services

Let SKC’s Voice Support Solutions enhance your productivity and collaboration, while you focus on your core business. Our number one goal is to exceed client expectations as we always take it one step further to ensure that your support experience has unparalleled results.  SKC offers a full range of support options.  Our team of experts have a thorough understanding of unified collaboration environments and their applications, and recognize the need for timely and accurate responses to our clients.  Let our support team, with more than 30 years of experience, help you achieve the highest level of satisfaction with the technology you’ve purchased for your environment.

Voice Support

 

SKC Access Premier

SKC Access Premier – Service Brochure

In addition to SKC’s Access and Access Pro, SKC’s Premier Access service includes Professional Services for Firmware Upgrades, Professional Services Software .dot Upgrades, and Professional Services Major Upgrades.

SKC Access Pro

SKC Access Pro – Service Brochure

phone image 2_smallIn addition to SKC’s Access, SKC’s Access Pro service offers priority answer, quarterly review of cases, and quarterly remote training.

SKC Access

SKC Access – Service Brochure

Let our SKC team of experts provide remote help to ensure seamless support of your voice and unified collaboration systems.  You will receive unlimited phone support from one of our support engineers for prompt troubleshooting of your issue through resolution. Onsite services are available at current Time & Material rates.

 

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For more information regarding Voice Support Services, please contact your SKC Senior Collaboration Account Executive or call (800) 882-7779.