Microsoft’s multi-faceted approach to the successful deployment of Office 365  Skype for Business utilizing their top Microsoft Partners, like SKC Communications


What is Skype Operations Framework (SOF)?

The Skype Operations Framework (SOF) is Microsoft’s comprehensive guide and toolset for implementing and managing a reliable, cost-effective communications service based on Skype for Business. It covers the entire customer lifecycle, including planning, delivery, adoption, operations and migrations. It is a multi-faceted approach to the successful deployment of and migration to Skype for Business Online, incorporating four key elements that have customer success firmly at the center.




The 3 stages of SOF to ensure a successful Skype for Business deployment are:

  • Plan – Gather information and insights to assess, design and prepare for a cloud communications service. Define expected business value, assess readiness for implementation, and undertake remediation activities.
  • Deliver – Understand how to effectively implement & deliver a cloud communications service while driving adoption. Identify areas for improvement by implementing new features and capabilities as they are released to deliver rapid success and add value.
  • Operate – Maintain a high quality and reliable cloud communications service through monitoring, reporting, and support services.

The SKC Solution

As an industry leading Unified Communications partner, SKC has expertise in very complex environments across different verticals. You might have a voice platform from one manufacturer, a completely different videoconferencing strategy, and a third partner for your IM presence. It doesn’t matter. We’re here to bring it all together, because the pieces aren’t effective unless they work as one.

Check out more information on SKC’s Access SOF offer for O365 Cloud Voice.

Why SKC?

Partnering with SKC to help with your cloud deployment will accelerate your organization’s transition while also reducing the impact to your end users. SKC will implement a plan based on Microsoft’s Skype Operations Framework with expert guidance to ensure the deployment is done right the first time. SKC’s service builds on an architecture and environmental assessment, dial plan development, PSTN planning, & SKC’s 12+ year in deploying collaboration environments across multiple manufacturers and business verticals.

For more information, contact SKC Communications at