SKC Communications Welcomes to the Team Nicole Lyons
Nicole brings to SKC over 20 years of telecommunications experience with a specialization in Contact Center solutions. Nicole has a long and successful history of design, consultation, and implementations of complex, multi-vendor solutions across all major vertical markets. While taking a holistic, analytical approach to meet the clients current and future demands, Nicole provides a best in class Customer Engagement solution that is right for each specific customer with focus areas of VoIP, Avaya Contact Center Suite, and multi-vendor integrations.
“We are very excited about the addition of Nicole to our team,” says SKC’s Chief Technology Officer Jeff Holton. “It’s great to see growth in this area, and Nicole’s expertise will allow us to better service our customers.”
- Contact Center Assessment
- Contact Center Consulting
- Contact Center Design
- Contact Center Professional Services
- Contact Center Training