SKC Training and Staffing
SKC Training Overview
We believe user training and ongoing support is critical for the successful integration of voice and video technology in our clients’ daily operations. To that end, SKC provides on-site user training at the time of installation and unlimited user support over phone and video.
Also at the time of installation, SKC will provide customized user guides to help new users operate the new equipment.
In addition to on-site user training at the time of installation, customers can purchase additional onsite or remote training sessions designed to address individual needs through classroom and hands-on learning. These sessions can be geared toward your IT department, end users, management or executives.
Additionally, SKC hosts a free, hands-on training class at our Kansas City headquarters that provides administrators and key users an opportunity to learn about equipment, networks, troubleshooting and maintenance. Beginner courses are offered in the first and third quarters of the year, and advanced classes are held in the second and fourth quarters.
SKC helps with your staffing needs to support and administrate your video and A/V equipment. SKC places full-time staff on-site within your enterprise suited to the needs of your UC environment. Staff will operate as one of your employees, while being fully outsourced by SKC.
Staffing contracts are negotiated annually and billed at a fixed monthly rate to allow for budgeting. Multiple-year agreements will receive preferred pricing.