Avaya solutions offer high performance, flexible, reliable communication solutions for large enterprises, small offices, and everything in between. These products let you deliver rich communication capabilities to every location and access point within your organization. SKC's Avaya certified associates will configure a custom solution for your application, and provide installation, maintenance and service packages to fit your needs.

Phone Endpoints
New & refurbished phone sets, IP phones and softphones.

Communication Systems
Feature-rich, reliable, scalable communication solutions for small businesses and global enterprises alike. Systems include Avaya IP Office, Communication Manager, and S8700.

Messaging
Avaya INTUITY AUDIX, Modular Messaging and Unified Messaging solutions for enterprise wide centralized messaging. New messaging systems integrate with e-mail, voice mail and fax messages to provide single mailbox access, ideal for remote workers.

Call Center Solutions
Avaya call center solutions encompass every aspect of technology and management software needed in your call center, from integrated customer relationship management tools, to call routing and bill-back functionality and call recording and analysis. These systems and programs enhance workplace productivity in small, local call centers, as well as enterprise-wide international operations.

Voice & Data Convergence
Network convergence is one of the driving forces in business today. Functionally, enterprise networks are supporting geographically distributed employees, customers, partners and suppliers. Usage requirements range from secure access for remote field reps, telecommuters and traveling associates, to supporting remote offices and agents in outsourced service centers. Converged communications seamlessly integrate a full range of communication functions and enterprise operations, enhancing worker productivity, customer satisfaction, and streamlining business processes.

Productivity Tools
Increase system and user productivity with Avaya Integrated Management Suite web-based remote management tool and Avaya Interaction Center intelligent customer call routing.

Business Security
Enterprise security becomes more important every day. Learn more about Avaya security assessments, and how Avaya solutions address common security and business continuity concerns.

E-911 Optimization
Together with RedSky Technologies, SKC will work with you to develop a turnkey solution to E-911 optimization. This software solution automatically pinpoints the exact station location of the emergency call, managing and reporting all E-911 station information changes as they occur. For more information, please contact your SKC Account Executive.

Service Agreements
SKC is a Level III service organization, offering Avaya Global Service Agreements, and helping our customers navigate and manage the wide array of Avaya maintenance and service programs.

Avaya Photo Library
Avaya's searchable database of product photographs and screen shots.