SKC is your full-service provider of telephony solutions, from initial design through the installation and maintenance of your Avaya system. We sell and support Avaya maintenance service programs, and are committed to helping our customers get the information they need, when they need it. Please e-mail or call (800) 882-7779 for additional support.

New Avaya Software Patch Policy
Effective September 30, 2007, Avaya will introduce its new Patch Policy, designed to increase the quality of Service Packs that are produced and delivered. FAQ

Release Features & Additions History
This document reviews the features and enhancements released with each software revision of Avaya Communication Manager, MultiVantage, and Definity, dating back to 1992.

Feature Demonstrations
Demonstrations illustrating some of the powerful software features and components included in Avaya's IP Telephony solution. Demos include Meet Me Conferencing, Extension to Cellular, Whisper Page and Voice Announcement over LAN Manager.

Known Issues and Solutions
Link to Avaya's known issues and solutions database.

Avaya Product Documentation Library
Find supporting information by product, including product documents, software/firmware downloads, FAQ's, and more. 

Definity G3 - Update or Migrate?
Recommended migration paths, software highlights, and S8700 features.