Career Opportunity: Inside Sales Representative

Inside Sales Representative Location: Shawnee Mission, KS MAJOR RESPONSIBILITIES AND DUTIES
Responsible for generating new business through incoming calls, emails, and follow up calls/e-mails. Responsible for maintaining existing business and providing excellent customer service. Responsible for making follow up calls. Assist customers with product selection, questions or troubleshooting. Promote new product lines and service to customer base. Utilize all training and resource materials each day to ensure maximum productivity. Communicate with supervisor regarding activity with your accounts. Share ideas with co-workers on ways to increase service and sales. Turn in all administrative paperwork on a timely basis. Proactively gain product knowledge and increase customer service skills. Responsible for handling and resolving customer problems. Must be an active, positive participant in department activities. Provide any other support to ensure SKC operates up to standards on a daily basis.
ENVIRONMENT
	Work Environment SKC Communication Products, Inc. promotes from within and strives to recognize each associate's individual talents. SKC believes that our associates are our company's most valuable asset. Consequently, SKC enjoys low turnover, promotes from within and fosters a strong team atmosphere. SKC offers a business casual environment, and we encourage our employees to be creative and enjoy the time they spend at work. Special Physical Requirements N/A Travel N/A
QUALIFICATIONS
	Education College degree preferred.
	Experience
Customer service background Telephone sales Excellent communication skills
	General Qualifications Ability to analyze customer situations, make decisions and solve problems under pressure. Ability to work with a high degree of accuracy and detail. Basic numeric skills. Ability to maintain positive working relationships with management, co-workers, clients and vendors. Ability to travel. Ability to sit for long periods of time entering computer data, researching leads, and telephone communication (up to eight (8) hours). Ability to be detail oriented, work without supervision and must be available during working hours.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, knowledge, skills and abilities required of individuals so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. It is the policy of SKC Communication Products, Inc. to hire and retain individuals based upon their relative merits, abilities, experience, ambition and availability to best serve the public interest without regard for factors such as race, color, gender, religion, creed, national origin, age, sex, marital status, sexual orientation, disability, political affiliation or belief in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination and all other terms and conditions of employment. All policies, practices and actions taken will conform to applicable State and Federal laws, and all employment processes will be in accordance with Equal Employment Opportunity and Affirmative Action guidelines and the Americans with Disabilities Act.
Download Application Please direct completed application & current resume to:
	SKC Communication Products, Inc. Attn: Human Resources 8320 Hedge Lane Terrace Shawnee Mission, KS 66227 Fax: (866) 375-8515 E-mail: kendra.best@skccom.com