eCommerce Team Lead
- Lenexa, KS
Title: eCommerce Team Lead
Work hours: Varies
Employment Status: Non-Exempt
MAJOR RESPONSIBILITIES AND DUTIES
SKC’s eCommerce Manager is an integration manager of SKCs technology platforms. The eCommerce Manager controls all front-end online purchases and user experience of SKC products from the customer to the system administrator.
Responsible for maintaining existing eCommerce business with excellent customer service and following new business leads from SKC sales team to expand the department. Manage the day to day activities and projects with the eCommerce team members.
Project Management skills should include punchout integration, stand-alone URL sites creation, Electronic Document interchange (EDI) and system administration of ERP systems (Ariba, Coupa, Oracle, Jaggaer/Sciquest).
Responsible for the management of third-party contractor relationships and utilization decisions to achieve project completion and budgeting.
Responsible for SKC’s marketplace presence and platforms from advertising, listings and sales performance.
SKC Communication Products, LLC promotes from within and strives to recognize each associate’s individual talents. SKC believes that our associates are our company’s most valuable asset. Consequently, SKC enjoys low turnover, promotes from within and fosters a strong team atmosphere. SKC offers a casual environment, and we encourage our employees to be creative and enjoy the time they spend at work.
- Bachelor’s Degree preferred
- Ecommerce: 5 years (Preferred)
- cXML Reading: Proficient
- Raw EDI Reading: Proficient
- IT/Help Desk/Customer Service experience highly preferred
- Excel: Proficient
- Experience with Marketplace sales highly preferred
- Knowledge of consumer electronics encouraged
- Proficiency in web-based applications administration.
- Great research, organizational and learning skills
- Self-motivated, detail oriented and a team player
- Ability to identify and understand issues and opportunities; comparing data to draw conclusions
- Ability to plan, organize and manage multiple projects and set priorities
- Accurate typing and/or data entry skills
Ability to analyze customer situations, make decisions and solve problems under pressure. Ability to work with a high degree of accuracy and detail. Basic numeric skills. Ability to maintain positive working relationships with management, co-workers, clients and vendors. Ability to communicate effectively face-to-face, in groups, and via telephone and written communication. Ability to travel. Ability to sit for long periods of time entering computer data, researching leads, and telephone communication (up to eight (8) hours). Ability to be detail oriented, work without supervision and must be available during working hours.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, knowledge, skills and abilities required of individuals so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.