Case Study


With the goal of continuous improvement in mind, Gannon University was in the process of a number of building projects across campus, including the new Erie Technology Incubator, being built to facilitate the development of advanced technology industries in the Erie region. Gannon University began the final stages of completing the ETI when they called on SKC for a cost-effective A/V solution for their multipurpose room.


Gannon helped in their race against time by utilizing E&I, an educational buying consortium, to avoid the long bidding process typically associated with an A/V project. Instead of waiting over a month for proposals to be returned, Gannon was able to streamline the entire cost proposal process.

SKC went to work right away, quickly developing a high-quality design that utilized a video matrix switch, allowing all the video equipment to run smoothly in a single room set-up, or separately as two or three rooms. Each room features a Polycom HDX 9004 high definition videoconferencing unit while the main room also houses a 16’x9’ projection screen with a Mitsubishi LCD projector. The break-out rooms showcase 42” HD screens from LG, which rise and retract from the cabinet furniture. Mark Jordano, Gannon University Director of Information Technology Services, said this technology allows for ultimate flexibility. “There can be a tenant company presenting its services in one room, while another tenant is conducting a software design meeting with its staff in another, while the center room is being used to participate in a business development training session through videoconferencing held anywhere in the world. Also, when used as one large room, more than 100 people can gather for a multi-media presentation or participate in a webinar or videoconference. The technology will allow us to do just about anything we need in each of these three rooms,” he explained. All the equipment is controlled from a wireless AMX touch panel stored in the control room. The AMX control gives Gannon faculty a single, easy-to-use controller instead of having to fumble through a number of remote controls.


The E&I contract, with help from SKC, assured Gannon University reliable and quality communication products and services in a timely manner. SKC worked closely with the architects, contractors and the facility manager to keep costs down while shortening the design and installation process by two to three months. As Russell Combs, executive director of the Erie Technology Incubator, put it, “Every entrepreneur knows they must be able to present their product or service to potential clients and ‘sell’ them on its worth or necessity. They also need to ‘sell themselves’ to potential investors. The technologies placed within the conference room at ETI will enhance both of these opportunities. ETI is now especially attractive to national and international technology companies that need the capabilities of videoconferencing for both presentation and collaboration. Additionally, the SKC team that we conferred with was professional and thorough. The onsite technicians were superb. Not only were they outstanding professionals but their humor and demeanor made an otherwise tense project fun.”

About the Client

Since 1925, Gannon University in Erie, Pennsylvania has offered students a value-centered education, in a Catholic environment, just steps away from the beautiful Lake Erie bay front. Known for its more than 70 undergraduate and 25 graduate programs in the health professions, engineering, business, education, social sciences and the humanities, the University prepares its nearly 4,200 students to be leaders in their careers, communities and churches. Gannon boasts a reputation of providing a quality education at an affordable price, which is evident in the University’s five-year ranking as a Top Tier university and four-year ranking as a “Best Value” university by U.S. News & World Report’s “America’s Best Colleges.”

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Products Used:
  • Polycom 9000HDX Videoconferencing System
  • AMX Wireless Control Panel
  • Mitsubishi LCD Projector
  • Lutron Lighting
  • LG 42” HDTV
  • Shure Microphones
  • Biamp Audio Conferencing