Plantronics EncorePro 500 Series

On October 1st, 2014, Plantronics announced the newest product family of contact center headset solutions. The Plantronics EncorePro 500 Series was created with the future in mind and built on previous experience. This all-new generation of headsets was made specifically for customer service centers and office environments. They deliver all-day wearing comfort, superior noise-canceling and greater reliability, creating a more efficient work environment and in turn providing the best possible customer service.

The superior audio quality of the EncorePro 500 is absolutely essential to call centers, especially now when smart phones with sometimes questionable audio quality, are the main source of incoming calls. Customers expect quick results and they cannot get said desired results if they are spending the first few minutes of the phone call just trying to decipher the message being conveyed by the CSR, because the audio is cutting in and out. Call center managers have a responsibility to provide their customers with high-quality, confidential audio calls.

The Plantronics EncorePro 500 Series includes:
• Brand new, stylish, ergonomic design
• Next-generation, noise-canceling microphone
• Flexible boom with positioning guides
• Wideband audio with SoundGuard Technology
• Adjustable fit with all-day comfort
• Quick Disconnect feature provides walkaway convenience
• Easy call control
• Firmware updates

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